Payment Methods
Several payment methods are at your disposal, including Visa, Mastercard, American Express, and Apple Pay. Cash on Delivery is an option available in the UAE, Bahrain, Oman, Saudi Arabia, and Kuwait. When checking out, you may select your preferred payment method. If your preferred payment method is not listed, please email us at info@yaomriswimwear.com
Shipping
- United Arab Emirates - We provide Same day delivery to Abu Dhabi, Dubai and Sharjah when you place your order before 12pm. If you want next-day delivery to any emirate, please make sure to order by 2pm.
- Bahrain, Saudi Arabia, Kuwait, Oman and Qatar - 2-5 business days.
- Rest of the world - Standard delivery 5-7 business days.
We provide free delivery internationally.
Taxes and Duties
It's possible that orders shipped to certain countries will incur customs and duties charges upon arrival, which the customer will be responsible for paying. Ya Omri Swimwear will not refund any applicable customs fees, taxes or duties. Furthermore, some orders may be delayed due to customs procedures.
Refund Policy
Swimwear refunds
We regret to inform you that we do not offer refunds for swimwear items. Due to hygiene reasons, swimwear cannot be returned or exchanged. We encourage you to carefully review the sizing and product details before making a purchase.
Refunds for Non-Swimwear Items
For non-swimwear items, such as beach cover-up dresses, we offer refunds within a specified timeframe. To be eligible for a refund, please follow these steps.
Contact our customer service team at info@yaomriswimwear.com within 14 days of receiving the item to initiate the refund process.
Include the barcode and SKU number of the item in your email to help us identify and process your refund request efficiently.
Pack the item securely, ensuring the barcode is attached to the packaging for easy reference.
Ship the item back to our warehouse at the following address:
Ya Omri Swimwear, IQ Fulfillment General Warehousing LLC, Dubai Investment Park, Warehouse No 5, PO Box 54037, Dubai, UAE.
Please note that the cost of shipping the item back to our warehouse is the responsibility of the customer.
Refund Processing
Once we receive the returned item and confirm its eligibility for a refund, we will initiate the refund process. The refund will be issued to the original payment method used during the purchase. Please allow 7 business days for the refund to be processed and reflected in your account.
We recommend retaining proof of shipment for your records until the refund has been processed.
If you have any further questions or concerns regarding our refund policy, please don't hesitate to reach out to our customer service team at info@yaomriswimwear.com. We are here to assist you.
Thank you for choosing Ya Omri Swimwear!
Yes you can, if we have not shipped your item. If your items have been shipped then this would not be possible to do.
Feel free to send us a message using our chat feature if there is a question that is unanswered for you.
Many thanks,
Ya Omri Swimwear team